E-mails about your Order

After you place your order, you will receive e-mails providing information on your order status. Some examples of e-mails you might receive are:

 ●       Order Confirmation.

This e-mail confirms that we have received your order. It includes your order number. Keep this e-mail for your records.

 ●       Shipment Confirmation.

This e-mail confirms that your order has shipped. You will only receive one e-mail when your shipment is complete. Tracking information will be provided for each item ordered and shipped. The arrival time of your order depends on the shipping method selected and your shipping location.

 How To Track Your Order: 

●       Check your email. You will receive emails at the email address you supplied during checkout; keeping you up-to-date on your order status.

●       Visit the website. Sign in through the My Account section to view Your Order History at poochiesandpuppies.ca 24 hours a day. You may view information about your most recent orders as well as past orders.

●       Contact us. If you still have questions about your order, please contact our Customer Service team via email at This email address is being protected from spam bots, you need Javascript enabled to view it .